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Incident history

September

No incidents reported

August

No incidents reported

July
Branded Portals not loading
Resolved

Azure services are now recovering and services are being restored. Thank you for bearing with us as we have navigated this Azure outage.

July 23 at 09:23 AM PDT

Resolved after 2h 13m

Branded Portals Currently Unavailable
Resolved

The rollback has been completed and functionality has been restored! We thank you for your patience as we worked to resolve this.

July 21 at 03:52 PM PDT

Resolved after 37m

Face Recognition Outage in USVA
Resolved

The issue affecting face recognition in the USVA datacenter has been resolved. We really appreciate your patience as we worked to resolve this issue!

July 10 at 03:45 PM PDT

Resolved after 5h 54m

[USVA] Uploads not processing
Resolved

The issue affecting the MediaValet platform has been resolved.
Thank you for your patience.

July 9 at 10:41 AM PDT

Resolved after 1d