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Jul 10, 2026 3:45 PM PDT Resolved after 5h 54m

Face Recognition Outage in USVA

Impacted:
US West

Updates

  • Jul 10, 2026 9:39 PM PDT

    The issue affecting face recognition in the USVA datacenter has been resolved. We really appreciate your patience as we worked to resolve this issue!

    Resolved
  • Jul 10, 2026 3:45 PM PDT (5 hours and 54 minutes earlier)

    We are currently investigating an issue affecting the face recognition in the USVA data center.

    Our team is working to determine the cause and will provide updates as soon as more information is available.
    Thank you for your patience.

    Investigating