Mediavalet Status Page  | Status

Mediavalet Status Page | Status

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Incident history

May 2026 - Jul 2026

July

Jul 23

9:23 AM PDT - 11:36 AM PDT (2h14min duration)

Branded Portals not loading

Azure services are now recovering and services are being restored. Thank you for bearing with us as we have navigated this Azure outage.

5 updates
Impacted:
Europe
US West
US East
Australia
US Central
Canada
Jul 21

3:52 PM PDT - 4:30 PM PDT (38min duration)

Branded Portals Currently Unavailable

The rollback has been completed and functionality has been restored! We thank you for your patience as we worked to resolve this.

3 updates
Impacted:
Europe
US West
US East
Australia
US Central
Canada
Jul 10

3:45 PM PDT - 9:39 PM PDT (5h54min duration)

Face Recognition Outage in USVA

The issue affecting face recognition in the USVA datacenter has been resolved. We really appreciate your patience as we worked to resolve this issue!

2 updates
Impacted:
US West
Jul 09

10:41 AM PDT - Jul 10 12:26 PM PDT (1d1h45min duration)

[USVA] Uploads not processing

The issue affecting the MediaValet platform has been resolved.
Thank you for your patience.

4 updates
Impacted:
US East

June

No incidents reported

May

May 07

9:23 AM PDT - 11:31 AM PDT (2h8min duration)

403 Error on Upload

The issue has been mitigated, and we are currently monitoring the MediaValet platform to ensure everything is functioning as expected.
We will provide an update if necessary. Thank you for your patience.

3 updates
Impacted:
Europe
US West
US East
Australia
US Central
Canada
May 05

7:07 AM PDT - 8:25 AM PDT (1h18min duration)

Uploaded assets stuck in processing state

The issue has been mitigated, and we are currently monitoring the MediaValet platform to ensure everything is functioning as expected.
We will provide an update if necessary. Thank you for your patience.

3 updates